About ExpertOps

Platform integration.
Managed operations.

ExpertOps combines platform engineering, secure delivery automation and managed services for enterprise technology environments.

ExpertOps senior engineers working together
Senior-led · Secure · Accountable
ExpertOps leadership and engineering team coordinating global deliveryDeep engagement · measurable operations
About us

Engineering services designed around the full platform lifecycle.

ExpertOps is an NTG Clarity subsidiary with a dedicated focus on platform engineering, secure delivery automation, cloud operations and managed support.

Each proposal identifies the team, delivery locations, scope, access requirements and service responsibilities for that engagement. Coverage hours and service levels are stated only when they are included in the agreed contract.

  • Senior engineering participation
  • Defined implementation and service boundaries
  • Arabic and English delivery capability
  • Coverage defined for the contracted service
Explore our services
Client portfolio

Organizations across our delivery network.

Selected organizations represented across ExpertOps and the wider NTG delivery network, spanning multiple markets and delivery periods.

01
Financial servicesBanks, insurers, payment providers and financial-market institutions represented across platform and enterprise delivery work.
Al Janoub Islamic Bank
Al Rajhi Bank
Alinma Bank
Amlak International
AXA
Bank of Montreal
Banque Misr
CIBC
Emkan Finance
Fawry
Financial Regulatory Authority, Egypt
Banque du Caire
Capital Market Authority, Saudi Arabia
Raya
Royal Bank of Canada
SIMAH
Tabadul
02
Telecom & communicationsOperators, network providers and communications organizations represented across transformation and delivery engagements.
ADT Security Services
XO Communications
Alcatel-Lucent
Nokia Siemens Networks
Allstream
Asiacell
AT&T
WiLAN
Bell
Cogeco
Ericsson
Etisalat
Jawwy
Menatelecom
Mobily
Motorola
Nokia
Ooredoo
Orange Business Services
Primus
Rogers
Sprint
stc
SYGMA
TELUS
Videotron
Vodafone
Zain
03
Government & public institutionsGovernment, development, public-service and public-infrastructure organizations represented across the wider delivery network.
City of Red Deer
United Nations Development Programme
USAID
Center for Integrated Data Analytics
Al Baha Municipality
Government of Canada
Canadian Red Cross
Mansour Group
UK Ministry of Justice
National Water Company
National Research Centre
Public Institution for Social Security, Kuwait
SAPTCO
Saudi Ministry of Education
Saudi Food and Drug Authority
04
Technology & system integrationTechnology, systems-integration and enterprise-software organizations represented across implementation and delivery work.
Flags Unlimited
Advanced Electronics Company
Avaya
General Dynamics Information Technology
Edisoft
Elm
Integrated Telecom
solutions by stc
Takamol
Tata
TerraGo
Gulf Business Machines
05
Education & healthcareHealthcare providers, health-service organizations and education institutions represented across enterprise delivery work.
AccuMED
Adv-Care Pharmacy
Concordia University
Grey Bruce Health Services
Egyptian Medical Syndicate
Humber College
Middlesex Hospital Alliance
Seneca Polytechnic
SickKids
South Bruce Grey Health Centre
Wasfaty
06
Enterprise, energy & utilitiesEnterprise, infrastructure, energy, hospitality, media and utilities organizations represented across the delivery network.
PPL Electric Utilities
Aswan Drinking Water and Sanitation Company
Hilton
CTV
Spectra Energy
Diversinet
EQUATE Petrochemical Company
BP Solar
GB Corp
Greater Cairo Water Company
Hydro One
Intertek
Syncrude
07
Technology & corporate alliancesTechnology organizations represented across delivery, integration and alliance work. Commercial status is confirmed for each engagement.
Excel
HP
IBM
Microsoft
Oracle
Samsung
TIBCO

Logos identify organizations represented in the wider delivery portfolio and remain trademarks of their respective owners. Their display does not imply endorsement. Current engagement scope, contracting entity and alliance status are confirmed during proposal review.

Our approach
Design implementation and day-two operations together when the platform and service scope require continuity.

Architecture, secure delivery, transition and managed support are planned as connected workstreams. Responsibility remains limited to the agreed scope, with customer and vendor decision authority documented before delivery.

Our story

Enterprise delivery, extended into managed operations.

01

Enterprise delivery experience

ExpertOps draws on more than 30 years of enterprise software and systems delivery experience across the wider organization.

02

Engineering capacity

A wider network of more than 500 engineers and specialists supports software, platform and operations work.

03

Regional delivery network

Regional teams support engagements across multiple markets and time zones; the assigned team and delivery locations are defined for each engagement.

04

Build-to-operate services

Platform engineering, DevSecOps and managed services can be combined when the agreed scope requires continuity after implementation.

How we work

How ExpertOps shows up in the work.

01

Senior-led

Experienced engineers stay close to architecture, risk and production decisions throughout the engagement.

02

Defined responsibility

Scope, decision authority, service boundaries and escalation paths are agreed before delivery begins.

03

Operational continuity

Where implementation transitions into support, runbooks, access, knowledge transfer and service acceptance preserve delivery context.

Delivery locations

Regional teams connected through one delivery network.

The current ExpertOps profile lists the locations below. Images represent each market; presence type, staffing, service coverage and the contracting entity are confirmed for every engagement.

Markham business district representing ExpertOps coverage in CanadaCA
CanadaGlobal headquarters

2820 Fourteenth Avenue, Suite 202, Markham, Ontario L3R 0S9

Global commercial and delivery coordinationEnglish · +1 905 305 1325
Cairo cityscape representing ExpertOps delivery in EgyptEG
EgyptDelivery center

Maadi, 6062 Me3rag, Al Basatin Al Sharqeyah, Cairo

Primary global engineering and delivery centerArabic · English · +20 111 775 4777 · +20 115 160 9669
Riyadh business district representing ExpertOps coverage in Saudi ArabiaSA
Saudi ArabiaMarket hub

Al Rasis Commercial Complex, 1st Floor, Al Murabba, Al Dabab Street, Riyadh

Strategic GCC market and regional engagement hubArabic · English · +966 50 390 5842
Muscat city and mountain landscape representing ExpertOps coverage in OmanOM
OmanMarket hub

Muscat

Regional operations and customer coverageArabic · English · +968 9605 1577
Baghdad riverfront representing ExpertOps regional presence in IraqIQ
IraqRegional presence

Sulaymaniyah · Baghdad

Regional market presenceArabic · English
Abu Dhabi waterfront business district representing ExpertOps coverage in the United Arab EmiratesAE
United Arab EmiratesMarket hub

Dubai · Abu Dhabi

GCC market and innovation ecosystem coverageArabic · English
Delivery path

From discovery to service improvement.

01

Discover & design

Map the current state, dependencies, constraints and risks; agree the target architecture and roadmap.

02

Implement & integrate

Engineer platforms, pipelines, infrastructure, integrations and migration as one controlled delivery path.

03

Secure & transition

Test controls, evidence, recovery, knowledge transfer and cutover readiness before production.

04

Operate & improve

Connect monitoring, SRE, incident ownership, service reviews and optimization after go-live.

Engineer consultation

Ready to define the right engineering engagement?

Bring us the constraint. A senior engineer will help define the right service, engagement model and first practical move.

Focused engineering discoverySenior-led · accountable · practical
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