Who this notice applies to
This notice applies to visitors who contact ExpertOps through this website or communicate with us using the published business contact details.
Information we receive
When you submit a consultation request, we receive your name, work email address, phone number, company name, and selected area of interest. You may also provide a region, priority, and message. The website uses limited request information, such as an IP address, temporarily for rate limiting and abuse prevention.
How we use the information
We use submitted information to respond to your enquiry, understand the requested service, arrange follow-up with an appropriate ExpertOps representative, protect the website from misuse, and maintain necessary business correspondence.
How enquiries are delivered
When online enquiry delivery is configured, the secured website endpoint forwards the submitted information through an email delivery provider to the designated ExpertOps business mailbox. The website does not use a separate customer database for these submissions. Email and hosting providers may process the information only to deliver and secure the service.
Retention and security
Business correspondence is retained only for as long as reasonably necessary to respond, manage the resulting relationship, meet applicable legal obligations, and protect legitimate business interests. We apply validation, same-origin protection, rate limiting, output escaping, security headers, and restricted form lengths to reduce misuse and unauthorized processing.
Cookies and analytics
This website does not currently use non-essential advertising or analytics cookies. If optional analytics or tracking technologies are introduced later, this notice and any required consent controls will be updated before they are enabled.
Your choices
Depending on the law that applies to you, you may ask to access, correct, or delete personal information associated with your enquiry, or object to certain processing. We may need to verify your identity before completing a request.
Contact
For privacy-related questions or requests, email sales@expertops.net. Please do not include passwords, credentials, production data, or other sensitive information in the website contact form.